Privacy Policy
Introduction
At Imraz Collections, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect the following information to serve you better:
- Personal details — Name, email, phone number, shipping address.
- Payment info — Card details (processed securely by our payment partners).
- Order history — Products you buy, preferences, and returns.
- Account data — Username, password, and preferences.
- Technical data — IP address, browser, device, and cookies.
- Communications — Messages and feedback you share with us.
How We Use Your Information
We use your information for:
- Processing and delivering your orders.
- Providing customer support and handling returns.
- Sending updates, offers, and promotions (with your consent).
- Personalizing your shopping experience.
- Improving our products and website.
- Complying with legal requirements.
Cookies
We use cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can manage cookies through your browser settings.
Types of cookies we use:
- Essential — Required for basic site functions like cart and checkout.
- Preference — Remember your language and currency choices.
- Analytics — Help us understand how you use our site.
- Marketing — Show you relevant products and offers.
Data Sharing
We share your information only with trusted partners:
- Shipping carriers — To deliver your orders.
- Payment processors — To securely handle payments.
- Service providers — For website hosting and support.
- Legal authorities — When required by law.
Data Security
We protect your information with:
- SSL encryption — All data is encrypted during transmission.
- Secure payment gateways — PCI DSS compliant.
- Access controls — Only authorized staff can access your data.
- Regular monitoring — We continuously review our security.
Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data (subject to legal limits).
- Restrict how we use your data.
- Receive your data in a portable format.
- Opt out of marketing communications.
Contact us below to exercise these rights.
Children's Privacy
Our site is for users 18 and older. We don't knowingly collect data from children under 13. If you believe we have, please contact us immediately.
Third-Party Links
Our website may link to third-party sites like social media or payment gateways. We're not responsible for their privacy practices. Please review their policies before sharing your information.
Policy Updates
We may update this policy from time to time. Changes will be posted here with a revised "Last Updated" date. We encourage you to review it periodically.
Contact Us
Have questions? Reach out to us:
We respond to privacy inquiries within 2–3 business days.