Shipping Information
Shipping Overview
At Imraz Collections, we are committed to delivering your orders quickly and safely. We partner with trusted carriers to ensure your packages arrive in perfect condition.
Below you'll find detailed information about our shipping methods, delivery times, and costs. If you have any questions, please don't hesitate to contact us.
Shipping Methods
Choose the shipping option that works best for you:
Standard Shipping
3–5 business days
PKR 250Express Shipping
1–2 business days
PKR 500International Shipping
7–14 business days
Calculated at CheckoutStore Pickup
Same day (Karachi only)
FreeDomestic Shipping (Pakistan)
We ship to all cities across Pakistan with the following delivery times:
- Major Cities (Karachi, Lahore, Islamabad): 1–3 business days for Express, 3–4 business days for Standard.
- Other Cities (Peshawar, Quetta, Faisalabad, etc.): 2–4 business days for Express, 4–6 business days for Standard.
- Rural Areas: 3–5 business days for Express, 5–7 business days for Standard.
All domestic orders are shipped via TCS or Leopards Courier with tracking provided.
International Shipping
We proudly ship to customers around the world. Below are our estimated delivery times and costs:
| Region | Estimated Delivery | Cost |
|---|---|---|
| United States | 7–10 business days | PKR 3,500 |
| United Kingdom | 7–10 business days | PKR 3,500 |
| Europe | 7–12 business days | PKR 4,000 |
| Middle East (UAE, Saudi Arabia) | 5–8 business days | PKR 2,500 |
| Australia | 8–12 business days | PKR 4,500 |
| Other Countries | 10–14 business days | Calculated at Checkout |
Order Processing
Here's what to expect after placing your order:
- Order Confirmation: You'll receive an email confirmation immediately after placing your order.
- Processing Time: Orders are typically processed within 24–48 hours (excluding weekends and holidays).
- Shipping Notification: Once your order ships, you'll receive a tracking number via email and SMS.
- Delivery Attempts: Carriers will make multiple delivery attempts. If unsuccessful, your package will be held at the nearest courier office.
Shipping Costs
Shipping costs are calculated based on the following factors:
- Order Value: Orders over PKR 5,000 qualify for free standard shipping nationwide.
- Weight: Heavier items may incur additional shipping charges.
- Destination: International shipping costs vary based on the destination country.
- Shipping Method: Express shipping costs more than standard shipping.
You can view the exact shipping cost at checkout before completing your purchase.
Delivery Issues
If you experience any issues with your delivery:
- Delayed Shipment: Contact us if your order hasn't arrived within the estimated delivery window.
- Damaged Package: If your package arrives damaged, please contact us immediately with photos.
- Lost Package: We'll work with the carrier to locate your package or arrange a replacement.
- Incorrect Address: Please ensure your shipping address is accurate. We are not responsible for packages delivered to incorrect addresses.
Contact Us
Have questions about shipping or need assistance with your order? Reach out to us:
We typically respond to inquiries within 24 hours during business days.